Terms & conditions
General terms of sale of the CALI online shop.
Last updated: 31 October 2026
This is a translation for convenience. In case of any discrepancy, the Portuguese version prevails.
1. Seller
The online shop califishing.com is operated by Carapau100Cardume. Contact: kalisurfcasting@gmail.com.
2. Scope
These terms govern distance sales through this website to consumers in Portugal and the European Union. By placing an order you confirm you have read and accept them.
3. Products and prices
- Each product page describes its main characteristics. Photos are illustrative; colours may vary slightly.
- Compatibility: please measure your angle iron before buying, following our size guide. Choosing an incompatible size is not a lack of conformity, but you can always use your right of withdrawal.
- Prices are in euros and include VAT. Shipping costs are shown before you confirm the order.
4. Ordering
You add products to the cart, enter your details, review the summary and confirm with “Place order with obligation to pay”. The contract is concluded when we confirm payment by email.
5. Payment
Card, MB WAY, Multibanco, Apple Pay and Google Pay, processed by Stripe Payments Europe, Ltd. We never see your full card details.
6. Delivery
We ship with CTT to Portugal and EU member states. Maximum delivery time is 30 days after the contract; if we can’t meet it you may cancel with a full refund.
7. Right of withdrawal
You have 14 days to withdraw without giving a reason, online via “Withdraw from contract here”. See the Returns policy.
8. Guarantee
3-year legal guarantee of conformity. It doesn’t cover misuse, drops, exposure above 70 °C or normal wear.
9. Complaints and disputes
You can complain to us by email or via the Electronic Complaints Book. Consumers may also turn to these alternative dispute resolution bodies:
- Centro de Arbitragem de Conflitos de Consumo de Lisboa
- CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
10. Applicable law
Portuguese law applies, without prejudice to more favourable mandatory rules of the consumer’s EU country of residence.