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Frequently asked questions

Everything about sizes, materials, payments, shipping and returns.

Sizes & compatibility

How do I know which fitting size I need?

Measure the width of each side of your angle iron (e.g. 25 mm) and the plate thickness (e.g. 3 mm). Choose the fitting with the same width. Our size guide explains it step by step.

My angle iron measures 25.5 mm. Which should I pick?

If you're between two sizes (because of paint, galvanising or rust), pick the larger one: in this case, the 26 mm fitting.

Does it fit round or aluminium stakes?

No. Current holders are designed for L-profile angle iron. We're working on versions for round tubes.

Which starlights fit the clip?

Glow sticks (starlights) up to 4.5 mm in diameter, the most common in surfcasting.

Material & care

What are they made of?

3D printed in PETG, a technical plastic resistant to UV, saltwater and impacts. It doesn't rust.

How should I clean it?

Rinse with fresh water after each session and let it dry. Avoid leaving it in a hot car in summer (above 70 °C the material can deform).

Can colours vary?

Slightly, from one filament batch to another. The embossed CALI name and the sizes are always the same.

Orders & payments

Which payment methods do you accept?

Card (Visa, Mastercard), MB WAY, Multibanco reference, Apple Pay and Google Pay. Payments are processed by Stripe; we never store your card details.

Do I need an account?

No. You can check out as a guest. With an account you can see your order history and save addresses.

Do prices include VAT?

Yes, all prices include VAT at the applicable rate.

Will I get an invoice?

Yes. The invoice is issued by Carapau100Cardume (the company behind the CALI brand) and sent by email. If you need a VAT number on it, enter it at checkout.

Shipping & returns

How long does delivery take?

We ship within 1–3 business days. CTT delivers in 1–3 business days in mainland Portugal, 3–5 to the islands and 4–8 to the rest of the EU.

How much is shipping?

Mainland Portugal: €3.90 (free over €40). Azores & Madeira: €6.90. European Union: from €9.90.

How do I return or exchange an item?

Email us with your order number and we'll explain the steps. Conditions are in the Returns policy.

My holder arrived broken. What now?

Email a photo to kalisurfcasting@gmail.com within 48 hours of delivery. We'll send a new one free of charge.

Didn't find your answer? Contact us